{"id":31176,"date":"2022-09-10T15:19:57","date_gmt":"2022-09-10T20:19:57","guid":{"rendered":"https:\/\/www.biblia.work\/sermons\/4-principles-for-welcoming-church-guests-in-the-covid-age\/"},"modified":"2022-09-10T15:19:57","modified_gmt":"2022-09-10T20:19:57","slug":"4-principles-for-welcoming-church-guests-in-the-covid-age","status":"publish","type":"post","link":"https:\/\/www.biblia.work\/sermons\/4-principles-for-welcoming-church-guests-in-the-covid-age\/","title":{"rendered":"4 Principles for Welcoming Church Guests in the COVID Age"},"content":{"rendered":"<div class=\"entry-content\">Zach Vessels photo &#8211; Unsplash <\/p>\n<p><em>By Danny Franks<\/em><\/p>\n<p>The call to Christian hospitality is a call both to the individual and to the church at large. As believers, we are to be welcoming people.<\/p>\n<p>But how does the gathered church welcome guests when our churches are in various stages of gathering and re-gathering, virtual and physical? How does a global pandemic affect our call to care for the outsider?<\/p>\n<p>As I lead our guest services culture in our congregation, I\u2019ve been thinking through the lens of four broad categories\u2014both philosophical and practical:<\/p>\n<h3><strong>1. OPINIONS ARE DIVIDED.<\/strong><\/h3>\n<p>This is the most obvious statement of our time, and in any given congregation, there are at least three COVID-related opinions:<\/p>\n<ul>\n<li><strong>COVID is overblown. \u201c<\/strong>This is an overinflated disease perpetuated by an overhyped media. The church should continue to meet regularly and faithfully.\u201d<\/li>\n<li><strong>COVID is understated.<\/strong> \u201cThis is a real global pandemic and lives are at risk. The church should take every precaution necessary to protect the community.\u201d<\/li>\n<li><strong>COVID is what the majority says it is.<\/strong> \u201cOpinions and statistics and feelings change from day to day. I trust what my (government \/ friend \/ church leadership \/ social media feed) says I should do.\u201d<\/li>\n<\/ul>\n<p>I can\u2019t tell you what your opinion (or that of your church) should be. But I can tell you that people who hold to \u201coverblown\u201d or \u201cunderstated\u201d are really passionate about their opinion.<\/p>\n<div class='code-block code-block-1' style='margin: 8px 0;clear: both'> <\/div>\n<p>These people will bring stats and stories to explain why the actions of the church should match their particular opinion, and they\u2019ll question the wisdom of the leadership or the love for the congregation if you don\u2019t align.<\/p>\n<p>Pastors must faithfully shepherd all three groups. That means tough calls have to be made. It means lots of conversations have to be had. It means someone won\u2019t get their way.<\/p>\n<p>It means grace must be shown and spines must be stronger and wisdom must be asked for if all three groups are to feel heard and loved.<\/p>\n<h3><strong>2. PROVIDING A \u201cVIRTUAL OPTION\u201d ISN\u2019T OPTIONAL.<\/strong><\/h3>\n<p>In March, all of us were forced to reckon with our online presence. Churches with existing streaming services had to make those services better and accessible by all people rather than a mere subset.<\/p>\n<p>Churches wholly unfamiliar with streaming and social media (\u201cWhat is this Tweeter you speak of?\u201d) had to work around the clock to connect with their people in new and innovative ways.<\/p>\n<p>But regathering physically doesn\u2019t mean we\u2019re off the hook digitally. There are still large segments of our congregation and community who can\u2019t or won\u2019t venture out into public gatherings.<\/p>\n<p>We can\u2019t leave those people behind in our desire to get back to whatever we define as normal.<\/p>\n<p>So yes, our staff meetings need a Zoom option. Our volunteer trainings need a streaming option. And our weekend online gatherings must provide options to help people take a step towards connection.<\/p>\n<p>Here\u2019s some low-hanging fruit we can all pick:<\/p>\n<ul>\n<li><strong>Have live moderators for your Facebook and YouTube streams.<\/strong> Their one role is to connect in the comment section, identify those new to your church, and help them take their best next step.<\/li>\n<li><strong>Tack a simple URL on to your church website.<\/strong> Something like \u201c\/welcome\u201d or \u201c\/guest.\u201d That page can be a one-stop shop for the most obvious connection points that a first-time guest would be looking for.<\/li>\n<li><strong>Provide a digital gift in exchange for their information.<\/strong> A worship download or $5 Starbucks card is a simple investment that will allow you to further connect with those new to your congregation.<\/li>\n<\/ul>\n<h3><strong>3. MEET AND GREET (BUT MAINTAIN SIX FEET).<\/strong><\/h3>\n<p>When you\u2019re beginning to regather physically, safety must be a priority. But you can\u2019t just <em>be<\/em> safe, you have to <em>look like you\u2019re being safe<\/em>.<\/p>\n<p>I recognize that sounds counterintuitive, as though the thing of actual importance (i.e., <em>being<\/em> safe) is taking a back seat to appearances.<\/p>\n<p>But our commitment to safety can\u2019t stay behind closed doors in a staff meeting. We shouldn\u2019t rely only on deploying our sanitation elves who magically appear after midnight and do the deep cleaning under the cover of darkness.<\/p>\n<div style=\"clear:both;margin-top:0em;margin-bottom:1em\">\n<div class=\"centered-text-area\">\n<div class=\"centered-text\" style=\"float: left\">\n<div class=\"u6b1e361355b59c55ecdb1b4e4151caee-content\">See also&nbsp; 8 Ways to Persevere in Ministry<\/div>\n<\/div>\n<\/div>\n<div class=\"ctaButton\"><\/div>\n<\/div>\n<p>Here\u2019s how to keep your safety plan out front:<\/p>\n<ul>\n<li><strong>Over-communicate and regularly update.<\/strong> There should be one spot on your website for safety plans, and this page should serve as the talking points for stage announcements, social media feeds, and one-on-one conversations with volunteers. As local regulations allow modifications in your plan, update those for public viewing.<\/li>\n<li><strong>Set expectations before your guests arrive.<\/strong> Have you temporarily suspended family ministry programming? Parents need to know that. Will masks be required? Put it on your list. Will the service format change? Give your people as much of a heads up as possible.<\/li>\n<li><strong>Consider RSVPs and safety waivers.<\/strong> This may not scale at all levels, but the previous commitments by leadership can be paired with commitments by attendees: Ask the standard questions about their current health status and having them sign off on the assumption of inherent risks will keep your people safe both physically and legally.<\/li>\n<li><strong>Show off your skills.<\/strong> Now is the time for those aforementioned sanitation elves to shine&#8230;literally and figuratively. Deploy your teams to wipe down high-touch surfaces and create touch-free experiences (opening doors for guests, suspending bulletin distribution, etc.). Do this before, during, and after services. Let your cleaning team be seen in action.<\/li>\n<li><strong>Rethink your norms.<\/strong> Passing the offering plate has always been a bacterial breeding ground, it\u2019s just that now it\u2019s on the minds of more than just germophobes. Offering, communion, baptisms, the \u201cturn and greet your neighbor\u201d times\u2014all of must be dissected in the light of safety. Besides, at least half of your church doesn\u2019t like the \u201cturn and greet\u201d time anyway.)<\/li>\n<\/ul>\n<p>Like it or not, our first-time guests have added COVID precautions to the list of criteria they\u2019re using to judge our church and their experience. Let\u2019s not fail in this area.<\/p>\n<h3><strong>4. \u201cGO AND TELL\u201d MUST ACCOMPANY \u201cCOME AND SEE.\u201d<\/strong><\/h3>\n<p>As someone who has been in church hospitality world for the better part of two decades, I believe that the very best guest services models don\u2019t just focus on those guests who come to us. The New Testament puts both <em>go and tell<\/em> and <em>come and see<\/em> on display.<\/p>\n<p>But if a pandemic has taught us anything, it\u2019s that our \u201ccome and see\u201d environments can be impacted before we know what hit us. The measure of innovative churches in this season is not who can be cool or cutting edge, but who can connect and care.<\/p>\n<p>That\u2019s why we have to double down our efforts to be a church <em>for<\/em> the community, not just a church <em>in <\/em>the community.<\/p>\n<ul>\n<li>We must challenge our members to live sent, caring for their neighbors and providing for the most vulnerable.<\/li>\n<li>We must provide chances to connect with local ministries, not trying to reinvent the wheel but coming alongside already-existing entities to serve them.<\/li>\n<li>We must pray that the Holy Spirit would reveal needs in our community, and that we\u2019d have the obedience and courage to meet those needs.<\/li>\n<li>And we must do all of this not so we can make much of our church or our resources, but to make much of the love of Jesus for the people around us.<\/li>\n<\/ul>\n<p>Church leaders, never in our lifetime have we faced a leadership challenge like we\u2019re currently facing. Let\u2019s rise to the test, love our people, and help those on the outside feel like there\u2019s a place for them inside.<\/p>\n<p><strong>DANNY FRANKS <\/strong>(@letmebefranks) <em>is the pastor of guest services at The Summit Church and the author of<\/em> People Are the Mission: How Churches Can Welcome Guests Without Compromising the Gospel.<\/p>\n<div class=\"su-box su-box-style-default\" id=\"\" style=\"border-color:#000000;border-radius:0px\">\n<div class=\"su-box-title\" style=\"background-color:#333333;color:#FFFFFF;border-top-left-radius:0px;border-top-right-radius:0px\">Dig Deeper at Lifeway.com<\/div>\n<div class=\"su-box-content su-u-clearfix su-u-trim\" style=\"border-bottom-left-radius:0px;border-bottom-right-radius:0px\">\n<div class=\"one-third first\"><\/div>\n<div class=\"two-thirds\">\n<h2>People Are the Mission: How Churches Can Welcome Guests Without Compromising the Gospel<\/h2>\n<p>Danny Franks<\/p>\n<p>  FIND OUT MORE <\/p><\/div>\n<\/p><\/div>\n<\/div>\n<div class='yarpp yarpp-related yarpp-related-website yarpp-template-thumbnails'>\n<h3>Related posts:<\/h3>\n<div class=\"yarpp-thumbnails-horizontal\">  Churches Still Recovering From Pandemic Losses  Churchgoers Proud of Church\u2019s COVID-19 Response  3 Ways to Reach Non-Religious People in Your Community <\/div>\n<\/p><\/div>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Zach Vessels photo &#8211; Unsplash By Danny Franks The call to Christian hospitality is a call both to the individual and to the church at large. As believers, we are to be welcoming people. But how does the gathered church welcome guests when our churches are in various stages of gathering and re-gathering, virtual and &hellip; <a href=\"https:\/\/www.biblia.work\/sermons\/4-principles-for-welcoming-church-guests-in-the-covid-age\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;4 Principles for Welcoming Church Guests in the COVID Age&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-31176","post","type-post","status-publish","format-standard","hentry","category-sermons"],"_links":{"self":[{"href":"https:\/\/www.biblia.work\/sermons\/wp-json\/wp\/v2\/posts\/31176","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.biblia.work\/sermons\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.biblia.work\/sermons\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.biblia.work\/sermons\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.biblia.work\/sermons\/wp-json\/wp\/v2\/comments?post=31176"}],"version-history":[{"count":0,"href":"https:\/\/www.biblia.work\/sermons\/wp-json\/wp\/v2\/posts\/31176\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.biblia.work\/sermons\/wp-json\/wp\/v2\/media?parent=31176"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.biblia.work\/sermons\/wp-json\/wp\/v2\/categories?post=31176"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.biblia.work\/sermons\/wp-json\/wp\/v2\/tags?post=31176"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}