SPEAKING

“Blessed are they who have nothing to say and cannot be persuaded to say it” (James Russell Lowell).1299

The six most important words: “I admit I made a mistake.”

The five most important words: “You did a good job.”

The four most important words: “What is your opinion?”

The three most important words: “If you please.”

The two most important words: “Thank you.”

The most important word: “We”

The least important word: “I”1300